|
18
Nuts and Bolts of Professional Job Search: Tips and Mistakes not
usually covered in career books. This will be an interactive dialogue.
Come prepared to share your tips and lessons learned and take away a few nuggets that will help you land the job that you want.
Read more about our speaker and her work at www.expmatters.com.
BIO
Tina Sung, CAE
Tina Sung is a nationally recognized leader in the promotion of
excellence in workplace learning and performance. Tina is founder and
President of Synergy Works LLC (a minority woman-owned business), to
provide strategy and performance improvement consulting services, and
is affiliated with the Premier Performance Network to deliver Six Sigma
programs to the Federal Government, NGOs and Fortune 500 companies.
Tina recently founded a second company, Experience Matters: the
Executive Transition Experts, to help senior executives facing a new
job, reorganization, or retirement make a smooth transition to the next
stage.
Ms. Sung is the immediate past President and CEO of the American
Society for Training and Development (ASTD), the worlds leading
association of workplace learning and performance professionals, with
70,000 members from more than 100 countries and 15,000 organizations.
She grew ASTDs international presence, leveraged technology to improve
efficiency, managed a new branding strategy, and introduced a broad
range of new products and services.
Tina has 20+ years experience in business and executive management,
strategy, marketing, quality, customer satisfaction, human resources,
and operations in the public, non-profit, and private sectors. She has
a strong track record of innovative problem solving, improving customer
satisfaction and financial results, and building high performing teams
for start-ups, turnarounds, and large multi-location organizations. She
has built a strong reputation for her facilitation, collaboration, and
consensus building skills. For seven years, she served on the Malcolm
Baldrige National Quality Award Board of Examiners, an award program
established by the U.S. Congress to recognize the highest performing
organizations in the United States.
Tina is an award-winning leader and expert in Quality improvement. She
was a co-founder of the Federal Quality Institute, a driving force for
bringing quality principles to government during the Reagan/Bush
administration, and was appointed the Executive Director of the Federal
Quality Consulting Group in the Department of the Treasury, a unique
fee-for-service consulting service to top executives within the
government. In 1999, Fast Company magazine and the Innovation Network
conferred the George Land World Class Innovator Award on the Group
for its entrepreneurial approaches to serving government leaders.
Tina Sung was featured on the January 2000 cover of Quality Progress
magazine, and in its cover story 21 Voices for the 21st Century. She
was recently inducted as a Fellow in the World Academy of Productivity
Science for her longstanding contributions to the quality of work and
life and has been quoted in numerous magazines and books worldwide on
trends in workplace learning and performance. She is a sought-after
keynote speaker and has inspired audiences in Germany, Korea, Japan,
South Africa, Australia, Mexico and the US.
Tina also served six years as an advisor to the Office of the Vice
Presidents National Performance Review and the National Partnership
for Reinventing Government. She was Staff Director of the Federal
Advisory Committee on Excellence in Customer Satisfaction and oversaw
the introduction of the American Customer Satisfaction Index (ACSI) in
the federal government. Results have been reported annually in the Wall
Street Journal for the past seven years.
Prior to that, she held key senior executive service (SES) positions in
the Social Security Administration (SSA) in claims operations and
information systems responsible for ensuring proper issuance of 38
million beneficiary checks monthly, and in the Department of Health and
Human Services human resources and regional operations serving 150,000
employees. In these roles, she managed large-scale workforces and
budgets and received several awards for her outstanding contributions.
She held top-secret clearance and was an Ethics Officer for SSA.
Tina is on the Board of Directors and Audit & Finance Committee of
the Center for Transformation and Strategic Initiatives; on the
Advisory Board of the Institute for Inclusion; a member of the
Organization of Chinese American Women; and is a founding member and
former vice chair of the Asian American Government Executives Network,
a non-partisan organization of the highest ranking Asian Pacific
American career and appointed executives, Foreign Service officers,
legislative and judiciary members, and military officers in Federal,
state, and local governments. She served on the Treasury Departments
Franchise Board to establish policies and procedures for innovative
fee-for-service business models in government. She is on the Board of
Advisors of Shambaugh, an international leadership development company.
She is a principal with the Council for Excellence in Government. She
is on the Editorial Advisory Board of Gazelles, Inc., the premier
executive development program for leaders of mid-sized firms with 30 to
2000 employees. She is also a Certified Association Executive (CAE
Designation).
Tina graduated cum laude from Princeton University. She completed
Harvards John F. Kennedy School of Government Program for Senior
Managers and participated in the prestigious Presidents Executive
Exchange Program sponsored by the White House. During her Exchange
year, she worked at the J.I. Case Company in Racine, Wisconsin, a
manufacturer of heavy equipment. She attended the Federal Executive
Institutes Executive Leadership & Management Program. She served
as Vice Chair of the Special Gifts Committee of her Princeton
University class which raised over $1 million this year.
Read more about our speaker and her work at www.expmatters.com.
O: 301-587-9028 C: 301-801-0901 F: 301-565-9381 tina@sung.com
|
